Get ready to head to the Paris Hotel & Casino in Las Vegas from February 23-26 for an unforgettable experience packed with learning, networking, and nightlife. Chauffeur Driven and the National Limousine Association have once again teamed up to bring you a standout event, made possible in part by Title Sponsor Volvo.
With the dedicated work of the Education Committee, led by co-chairs Jason Sharenow of Broadway Elite Worldwide and Karl Guenther of Statement Limousine, this year’s educational lineup is designed to provide valuable insights and practical tools to elevate your business.
Sunday: Kickstart Your Learning
Sunday’s sessions cover everything from customer service to team building. The day begins with Making the Experience Magical: Proven Strategies for Customer Service Excellence at Every Touchpoint. Speaker John Formica will share actionable strategies to create memorable client experiences that drive loyalty, helping you set your business apart. As Formica explains, this session will have you “laughing, learning, and feeling inspired.”
Next, What You Never Knew the IRS Will Let You Do highlights legal tax benefits that can save you money—valuable knowledge for any operator.
The day wraps up with two concurrent sessions. RFPs: Turning ‘Nah’ Into ‘Heck Yeah!’ dives into creating compelling proposals that secure high-value contracts, while Building Teams, Scaling Operations, and Strengthening Affiliate Networks offers practical advice on team building and networking through interactive discussions.
Monday: Deep Dive Into Operations
Monday’s single session, I.O. vs. Affiliate — What’s the Difference?, tackles the nuances of independent operators and affiliate partnerships. Learn how to navigate compliance and operational challenges to ensure these relationships work smoothly and legally.
Tuesday: Expand Your Horizons
Tuesday’s schedule is packed with five engaging seminars. Pricing for Profitability helps you identify critical costs and implement strategies to boost your bottom line. For a global perspective, attend Navigating the Ever-Changing Landscape of Shared Global Challenges, where industry leaders address sustainability, technology, and shifting customer expectations.
Insurance is a hot topic, and Managing the Evolving Insurance Landscape offers solutions to rising costs with insights from Matt Daus of Windels Marx, Timothy H. Delaney of Lancer Insurance, and session moderator Jason Sharenow.
If your clientele includes high-net-worth individuals, What Rich Clients Want by Nathan Foy of Fortis provides a proven five-step framework to earn trust and loyalty.
The day concludes with Mastering DOT Compliance: Preparing for Audits and Hours of Service Insights, where experts Joe Guinn of LBC Fleet and Tom Holden of Transportation Advisors simplify complex regulations and offer tips to keep your operation running smoothly.
Wednesday: Wrapping Up With Growth Strategies
The event’s final session, Fuel Your Business Growth and Take Command, is a workshop led by Entrepreneurial Operating System (EOS) experts Lacey Hayes and Mike Zappone of Leros Group. Learn scalable strategies to streamline operations, align your team, and drive sustainable growth.
“The EOS presentation in Nashville was phenomenal! I expected a sales pitch, but it was incredibly generous and informative. A+++,” shares Lauren Elam of Molly’s Trolleys & Palm Beach Tours & Transportation.
Don’t Miss Out
Register now to secure your spot at this year’s must-attend event for the luxury transportation industry. While you’re at it, book your stay at the renovated Paris Hotel for an average rate of $165 per night. Rooms are selling fast, so don’t wait!
For more details, visit cdnlavegas.com.
Source: Chauffeur Driven
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