Trading in a car used for rideshare can create an unexpected problem if the old vehicle disappears before its replacement clears Uber or Lyft. A new car may meet every basic requirement and still be u...
Rideshare drivers working downtown Columbia, Missouri, will soon have nearly twice as many designated pickup and drop-off spaces after the City Council unanimously approved an expansion of the city...
Rideshare drivers working at John F. Kennedy International Airport should continue heading to the Howard Beach pickup lot when matched with passengers arriving at Terminals 5 and 7. The temporary pick...
A trip from New Jersey to Manhattan or from Maryland into Washington, D.C. may not look much different from any other ride when it comes through the app. The difference can show up after the passenger...
Finding a safe place to pick up or drop off a passenger has become more complicated than simply pulling to the curb. In many downtowns, entertainment districts and transportation hubs, curb space is n...
Few situations are more common in rideshare driving than discovering a passenger has left something behind. It might be a phone wedged between the seats, a wallet on the floorboard, or a backpack in t...
Amazon-owned autonomous vehicle company Zoox has launched paid robotaxi rides in Las Vegas after receiving a first-of-its-kind exemption from the National Highway Traffic Safety Administration (NHTSA)...
Ask experienced rideshare drivers whether Uber or Lyft is the better platform, and you’ll probably get the same answer: it depends on where you drive. While both companies operate using the same...
Most wrong passenger pickups do not happen because a driver ignores the verification process. They happen during the busiest parts of the shift. A rideshare driver pulls up outside a concert venue, an...