Dash cams are already common equipment for rideshare drivers, particularly for those who spend long hours on the road or regularly drive at night. The bigger question is whether the setup actually cap...
Uber is expanding its teen safety tools with a new optional feature that allows parents and guardians to watch a live video feed during eligible teen trips. The feature uses the driver’s front-f...
Colorado rideshare drivers are now operating under new statewide safety requirements after key provisions of the Colorado Rideshare Safety & Accountability Act took effect on Aug. 12. The legislat...
Uber is expanding its background check requirements for drivers and couriers in the United States, introducing broader permanent disqualifications and a more comprehensive review of applicants’ ...
Most wrong passenger pickups do not happen because a driver ignores the verification process. They happen during the busiest parts of the shift. A rideshare driver pulls up outside a concert venue, an...
A new book from veteran rideshare driver Darren Everett offers a firsthand look at the challenges, unusual encounters, and unpredictable situations that can come with working overnight rideshare shift...
For most rideshare drivers, account access is something that gets taken for granted until a warning email, document request, or unexpected suspension appears. When that happens, many drivers start ask...
Questions surrounding account verification and profile accuracy are getting renewed attention across rideshare and delivery platforms after a recent investigation found online listings advertising Ube...
Pickup confusion is one of the most common issues rideshare drivers deal with during daily shifts. Wrong pin locations, crowded pickup zones, unclear rider communication, and last-second location chan...